blu partners DHL Express to allow shoppers to pick up DHL
Express parcels at blu’s islandwide network of bluPort Parcel Terminals
Singapore, 6 December 2017 – DHL Express, the world’s
leading international express services provider, and local retail logistics company blu, today announced a
partnership to offer all DHL Express customers the option to
directly collect their shipments from DHL Service Points, which include blu’s island wide network of over 55 bluPort Parcel Terminals. Provided at no additional cost, this service is now officially available island wide, and offers
greater flexibility and convenience to recipients of home-bound parcels.
Online shoppers often
face a narrow delivery window, during which they have to ensure that someone is
at home to receive the parcel. Under this partnership, DHL customers have the flexibility to direct
their residential-bound parcels to a bluPort Terminal or any other DHL Service
Point for collection at their convenience. Recipients will
receive an email or SMS with a link to the DHL
Express On Demand Delivery platform when their parcels are picked
up in the origin country. They can manage their delivery options on
this platform and request for their parcels to be directed to a bluPort
rise of e-commerce has established new shopping habits and expectations, as with
the speed and convenience of parcel delivery. Singapore is no exception – especially
as the country pushes to grow e-commerce receipts significantly by 2020. Through
this partnership with blu, we hope to give our customers the freedom to choose where
and when they receive their parcels. We will continue to enhance such options
by expanding our network with trusted partners like blu, and innovating our
service and offerings.”
said Lyndon Morgan, Vice President of Operations, DHL Express Singapore.
shoppers select the option to collect parcels from DHL Service Points, the
parcels bound for bluPorts are handed over to blu. blu is responsible for managing same-day delivery into the
respective bluPorts. Following this, SMS notifications are sent to the parcel recipients
to inform them of their personalized bluCode as well as collection expiry time.
Shoppers will have 48 hours to collect their parcels from the bluPorts, with an
automatic extension of 24 hours thereafter, if the parcel remains uncollected.
“Our partnership with DHL Express further reaffirms the shift towards
a seamless shopping experience for today’s shoppers, many of whom are time
strapped and simply cannot afford the luxury of time to wait for a parcel to
arrive,” said Mr Prashant Dadlani, founder of blu. “We look forward to growing
blu’s network of bluPorts further together with DHL Express as a trusted
blu’s network of bluPorts has been in operation
since October 2016, offering the first same day self-collection option in Singapore.
blu’s partnership with DHL Express now eliminates the frustration
and unpredictability of waiting times for the arrival of many more parcels, putting the consumers in greater control of their inbound parcels. View the full list of DHL Service Points here.
– End –
Ongko / Eugenia Siah
blu is an emerging innovator that is transforming the future of
retail by creating a seamless omni-channel experience for shoppers. blu integrates the way
orders, inventory, and last-mile deliveries are managed; creating an efficient
eco-system to allow same-day self-collection options.
blu has assembled a suite of disruptive technologies to
deliver intelligent, efficient solutions at every step of retail logistics –
from warehousing, fulfillment to last-mile logistics with an island-wide
network of self-collection terminals called bluPorts.
By removing the burden of managing operations and logistics,
blu serves as a mark of assurance, efficiency and quality, enabling businesses
to maximize their resources in areas such as product development, quality
production and brand differentiation.
DHL – The logistics company for the world
DHL is the leading global brand in the
logistics industry. Our DHL family of divisions offer an unrivalled portfolio
of logistics services ranging from national and international parcel delivery,
e-commerce shipping and fulfillment solutions, international express, road, air
and ocean transport to industrial supply chain management. With about 350,000
employees in more than 220 countries and territories worldwide, DHL connects
people and businesses securely and reliably, enabling global trade flows. With
specialized solutions for growth markets and industries including technology,
life sciences and healthcare, energy, automotive and retail, a proven
commitment to corporate responsibility and an unrivalled presence in developing
markets, DHL is decisively positioned as “The logistics company for the world”.
DHL is part of Deutsche Post DHL Group.
The Group generated revenues of more than 57 billion euros in 2016.
Follow us at: www.twitter.com/DeutschePostDHL